Through a unique collaboration with The Risk Authority Stanford (TRA Stanford) we are pioneering The Partnership for Patient Protection (P4P2) programme that identifies and then mitigates key clinical risks.
Leading edge software (Innovence Pulse) to analyse five years of incident reports, claims, complaints, supporting existing approaches which tell us the foremost clinical risks facing the organisation
A Design Thinking approach to develop projects that will make a difference and set us at the forefront in reducing risk. The defining characteristic of Design Thinking is that we understand the issue from the ‘end user’ perspective at the outset (they know the risks from their own experiences) and tailor our approach based on that and other evidence.
What have we found? The data showed us (among other things) that:
We have a high proportion of self-harm incidents with an increase over the five year analysis period of 240% (400 incidents in 2011 to 1400 in 2015). Mersey Care is the first in the country to commit to Zero suicides among inpatients by 2020. People who self harm are 50 times more likely to die by suicide
In 2015 Calderstones NHS Foundation Trust, now Mersey Care Specialist Learning Disabilities Division, had the highest rate of assaults on staff in the country. Of 6700 incidents some 2800 (42%) were assaults on staff, so it’s also a priority because of the obvious impact on those affected. (NHS Protect and Benchmarking statistics).