Frequently Asked Questions (FAQs)

Frequently Asked Questions about our MyPHR project.

What is My Person Held Record (MyPHR)?  

My Person Held Record is an internet based app which gives service users and patients the ability to see basic healthcare records from Mersey Care NHS Foundation Trust and their own GP.

How can I find out more information about the MyPHR app?  

Please click this Link to see more information about the PHR app.  

How can I see the MyPHR app?

Provided you have access to a smart phone, laptop, desk top computer, i-pad or tablet with Wi-Fi, you will be able to see and use the PHR app.   

How will my information/data be used?

Your information/data will not be used for any other reason than allowing you to be able to access it through the app. Please note that your information will be managed in accordance with Mersey Cares strict privacy guidelines – more information can be found Here .  

Who else can see my information?

As part of your clinical care, your clinicians already have access to your healthcare information. Through the app, you will be enabled (via consent from you) to give access to your basic healthcare information to for example: family, carers or friends.   

What will MyPHR do for me?

The MyPHR app will allow you to be better informed about your own healthcare information and empower you to continue to contribute towards your care plan in the future.

What will MyPHR do for my clinician?

Your clinician will be able to look at the information stored on the MyPHR App, which will assist your discussions with them as part of your future appointment(s).


What information will be stored on the MyPHR app?

You can use the MyPHR app to store information on your:

The information/data will be stored securely on your app.    

What other information can I see on the app?

At the moment, you will only be able to see basic healthcare information. In the future it is hoped that other useful information will be available such as appointments, medications and symptom specific information. 

Where are we now?

The first pilot is being run from early May 2019 late July 2019, with further pilots being completed during 2019.

Why are Mersey Care running these pilots?

The MyPHR app has been co-designed with service users/patients, carers and clinicians. We at Mersey Care want to continue this for future iterations of the app, which is why we are running further pilots during 2019.     

How can I take part in a future pilot?

If you would like to be considered for future pilots, please contact